Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Items that are on stock are shipped same day, if you have purchased a machine we will contact you to arrange delivery, as this is often done by ourselves.
While completing your first order the website will prompt you to create an account at the same time.
Using the My Account button and clicking on “Address” you can update your details.
Click on the my account button then “Orders”. all details for your orders past and current will be held there.
We dont hold any details, we used 3rd party payment merchants Stripe/Klarna/Paypal any details may be held by them to complate your oder.
We currently will only ship to UK Mainland. However use the contact button and we may ship outisde of the UK.
Yes, we hate waste packaging and shipping!
If you need to swap an item
Returns and Exchanges
OH NO, Please contact us and we will sort this out.
From time to time this happens. Please REJECT the item at point of delivery.
Precious Washers Stafford Ltd
Unit 24 Wolseley Court
Staffordshire Technology Park
You can use the contact us button on the website. If you struggle with email you can Whatsapp us pictures and information to: 07955 645663
Call us ASAP! 01785 227722
Yes up to the items being shipped, if this happens call us on 01785 227722
Yes, in two ways one if the website allows it, if not call us and we will manually process your order 01785 227722